Change efforts fail because change methodologies are stuck in a pre-digital era. It’s time to start catching up.

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What ‘digital’ really means

Before you can “go digital,” you need to define what digital means for you and for your business.

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Mobile fortifies customer loyalty

Mobile is a thing of beauty when it comes to building customer loyalty for cosmetics brands.

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Your company should be helping customers on social

The importance of creating great omnichannel customer experiences is growing, and one channel in particular is seeing a surge of activity: social media.

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The coding skill that execs really need

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Looking at the pros and cons of Silicon Valley - from ideas to investment to insularity

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