Change efforts fail because change methodologies are stuck in a pre-digital era. It’s time to start catching up.


What ‘digital’ really means

Before you can “go digital,” you need to define what digital means for you and for your business.


Mobile fortifies customer loyalty

Mobile is a thing of beauty when it comes to building customer loyalty for cosmetics brands.


Your company should be helping customers on social

The importance of creating great omnichannel customer experiences is growing, and one channel in particular is seeing a surge of activity: social media.

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What we're reading

Don’t Learn to Code, Learn to Talk Code


The coding skill that execs really need

Empire of the geeks

The Economist

Looking at the pros and cons of Silicon Valley - from ideas to investment to insularity

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