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Amid one of the country’s most severe recessions, how can consumer-goods companies and retailers succeed in Brazil?

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Where the big changes are happening in sales and what they mean

Sales leaders who consistently outperform their peers do so through agile adaptation to the customer-centric digital marketplace.

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Leading and governing the customer-centric organization

The uniquely cross-functional nature of effective customer-experience efforts puts a premium on smart governance. Clearly defined leadership, behaviors, and metrics are the places to start.

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Why Technologists Should Think Like Biologists

Harvard Business Review

Learn, use evolutionary thinking, and focus on small pieces.

Marketer Confidence Stable, Spending To Rise

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Despite broader pessimism in market, more than half of marketers believe their business' revenues will grow over the next few years.

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